FAQ
Find answers to our most frequently asked questions.
Shipping & returns
What if the order arrives with a defect?
At Veilen, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
How long does shipping take?
Usually, order fulfillment time takes 2-5 business days before shipping. Orders that contain more than 10 items might take 3-10 business days to fulfill.
How much is shipping? Where do you ship to?
We offer FREE shipping if you order $50+. If you can enter your address at checkout, we can ship to you! (U.S. Only)
How can I track my order?
We will send you a tracking number to your email once your package has been shipped.
Products Information
What are the main ingredients in your products?
Our products contain a variety of natural ingredients, such as plant extracts, key vitamins, and minerals for health and well-being.
What is the recommended daily dosage for your products?
The recommended dosage may vary depending on the product. It is advisable to follow the instructions on the packaging or consult a healthcare professional.
Can I combine multiple Veilen products?
Yes, many customers combine Veilen products to address different health needs. It is always advisable to consult a healthcare professional before combining supplements.
How long does it take to notice the effects of your products?
Times can vary, but many customers report feeling improvements in their health and well-being within the first few weeks of regular use.
Have your products been tested on animals?
Veilen is committed to not testing on animals and works with suppliers who share this ethic. Veilen's products are tested and formulated ethically and responsibly.
"Great for everyone who is looking for supplements that works. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, Veilen!"
Albert S. - Sarasota